Policies

POLICIES & PROCEDURES

BOOKINGS

Credit cards are required for all appointments. If appointments are not cancelled or rescheduled within the designated time of at least 24hrs, your account will be charged in full. Text, email, and phone call reminders are not guaranteed. At the time of booking, you are ultimately held responsible for your appointment. If service(s) are not provided at the time of appointment, it will be treated as consultation and a $100 fee will be required.

LATE ARRIVALS

Your promptness is greatly appreciated; we ask that you arrive 15 minutes before your scheduled appointment. Arriving late will limit your treatment time, as your treatment will end on time so the next client is not delayed. Late clients are responsible for full service fees.**If you are more than 10 minutes late, your appointment will need to be rescheduled and your account will be charged according to our booking policy. **

CANCELLATIONS

As a courtesy to other clients and our practitioners, we request a 24-hour notice of cancellation/rescheduling. Failure to cancel or reschedule appointments within 24 hours is subject to our cancellation fee of $75.

REFERRALS

For every two clients you refer, you will receive $50 account credit.

PAYMENTS

Payments are required to be paid in full unless you have signed up for a membership. We accept payments in the form of: Visa, Mastercard, American Express, Apple pay, Venmo, CareCredit, gift cards, and cash.

VOUCHERS

If using a voucher, please have it ready to be redeemed, as we are unable to look up third party vouchers. Your voucher is your form of payment. Should you not be able to locate your voucher number, another form of payment will be required. No exceptions.

CHECKS

We apologize for any inconvenience, but we do not accept checks

REFUNDS

Our office does not offer refunds on services already rendered or partially used packages,but allows exchanges for products should they be defective.

CONSULTATIONS

Consultations with Dr. Dhar are $250

Consultations with Nurse/Aesthetician are $100

FINANCING

We proudly accept CareCredit. CareCredit is a fantastic way to finance your treatment with promotional zero interest* and low monthly payments; $2,500 minimum is required for all Care Credit transactions.